How to Allow Certificate Error

When you visit certain pages on the Internet that use security certificates you may, on occasion, receive a certificate error message. A certificate error message can appear when the browser does not read the certificate correctly or there is an incorrect setting on your computer causing the problem. When you receive a certificate error message you may not be able to view the web page until you have corrected the problem.

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Delete the Certificate

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Double-click the icon for Internet Explorer on your desktop to open the program.

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Click on the Tools drop-down from the menu bar near the top of the screen.

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Select the Content tab and then click on the “Certificates” button.

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Click the arrow on the right that is next to the tabs at the top of the window. Scroll to the right and then select the tab for “Untrusted Publishers."

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Highlight the publisher for the certificate that is causing the problem and then click the “Remove” button to delete the certificate.

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Close and then restart or reopen the browser to complete the task.

Check the Computer Date

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Right-click the time in the lower right corner of your screen, on the Windows taskbar.

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Select Adjust Date/Time from the menu.

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Verify that you have today's date selected in the Date & Time tab.

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Change the date by selecting the month and year from the drop-down selections under the Date section, if necessary.