How to Allow Certificate Error

By Cameron Easey

When you visit certain pages on the Internet that use security certificates you may, on occasion, receive a certificate error message. A certificate error message can appear when the browser does not read the certificate correctly or there is an incorrect setting on your computer causing the problem. When you receive a certificate error message you may not be able to view the web page until you have corrected the problem.

Delete the Certificate

Step 1

Double-click the icon for Internet Explorer on your desktop to open the program.

Step 2

Click on the Tools drop-down from the menu bar near the top of the screen.

Step 3

Select the Content tab and then click on the “Certificates” button.

Step 4

Click the arrow on the right that is next to the tabs at the top of the window. Scroll to the right and then select the tab for “Untrusted Publishers."

Step 5

Highlight the publisher for the certificate that is causing the problem and then click the “Remove” button to delete the certificate.

Step 6

Close and then restart or reopen the browser to complete the task.

Check the Computer Date

Step 1

Right-click the time in the lower right corner of your screen, on the Windows taskbar.

Step 2

Select Adjust Date/Time from the menu.

Step 3

Verify that you have today's date selected in the Date & Time tab.

Step 4

Change the date by selecting the month and year from the drop-down selections under the Date section, if necessary.

Tips & Warnings

  • View the web page using a different browser to verify that there is a problem with the security certificate for the web site.
  • If your computer is set to the wrong date the Internet browsers you have installed will see all of the certificates as expired.