How to Cancel an Order From Wal-Mart
Walmart.com launched in 2000 and is the website for Wal-Mart stores. Millions of customers use Walmart.com to order a variety of merchandise from more than a half a million items, plus to take advantage of exclusive online deals and site to store pickup of some items, which saves shipping charges. Walmart.com utilizes an ordering system that allows the possibility of canceling orders before the items have shipped.
Canceling an Order from Wal-Mart
Sign into your Walmart.com online account. The creation of this account is mandatory not only to order from the website, but also to track order progress and to cancel orders.
Look for the order you would like to cancel. The order contents will be listed on your account Main Page under "Recent Orders."
Click on the button next to the order number. This will show all the details of your recent Walmart.com orders. Orders from Walmart.com can only be canceled during the first stages of processing. Once an order has made it to the shipping part of the online ordering procedure, it cannot be canceled.
Look for a "Cancel" button to appear next to your list of recent orders on the Orders Details page. If this button pops up, you still have time to cancel your order. If you do not see a button, your order is in the shipping mode and cannot be canceled.
Tips & Warnings
- Though you cannot cancel an order after it has reached the shipping stage, there are several ways to return most items ordered from Walmart.com. Walmart.com orders can be returned to actual Wal-Mart stores up to 90 days after they are ordered.
- You will have to pay shipping fees to ship any unwanted orders back to Walmart.com if you cannot drop the order off at a store. Returned items need to retain their original packaging or they will not be accepted. Apparel cannot be worn and must have all tags still attached. All electronics purchases can only be returned if they are unopened. Computers must be returned within 15 days of purchase.