How to Cancel Call Forwarding From an AT&T Cell Phone
Call forwarding, an available feature on many cell phones, is often used for convenience. For instance, if you are staying in an area that has poor cell phone reception, you can choose to forward all incoming calls to your cell phone to an available land line. Or, perhaps you need to forward your business calls temporarily to someone else's phone number when you are unavailable. No matter why you utilize it, call forwarding is a useful feature that can easily be cancelled once you no longer need it.
Deactivating Call Forwarding on Global System for Mobile Positioning Phones (GSM)
Locate the "Settings" feature on your phone's menu and select it. Choose "Call Settings" in the "Settings" submenu.
Press "Forward," and then select "Cancel" followed by "OK."
Exit out of the phone menu access area, and continue using your phone. Your calls will no longer be forwarded, and your phone will receive all incoming calls.
Deactivating Call Forwarding on Time-Division Multiple Access Phones (TDMA)
Dial the TDMA code based on your location, which is *73 in most areas, with a few exceptions listed here: Boston - *723; Arkansas, Austin, Houston, Indianapolis, Philadelphia, and Tulsa - *710; South Texas - *62.
Dial "1" and the 10-digit number to which you previously forwarded your calls. Press "Send" and listen for the confirmation tone to alert you that the call-forwarding feature has been deactivated.
Press "End." Your phone will now receive all incoming calls.
Tips & Warnings
- The "Send" and "End" buttons may not be designated as such on all AT&T phones. Instead of a "Send" button, you may have a "Yes," "Talk" or "OK" button, or a green handset. As an alternative to an "End" button, you may have a button with a red design, a red handset or a "Cancel" button.