How to Change a PayPal Password

By Andrew Tennyson

Learn how to change your existing PayPal password and how to reset your password if you can't remember it.

Things You'll Need

  • A Paypal account
  • A computer
  • An active internet connection

The method for changing your PayPal password varies somewhat depending on whether you know your existing password. If you know your password, log in to your account and change it through the Profile screen. If you don’t know it or the email address associated with your account, use PayPal’s account reset tools.

If You Know Your Current Password

Step 1: Log in to your PayPal account using your current password and click the Profile icon to load your profile.

Step 2: Click the Security tab.

PayPal (Chrome)

Step 3: Click the Edit link located next to the Password heading.

PayPal (Chrome)

Step 4: Enter your existing password, your new password twice, and then click the Change Password button to apply your changes.

PayPal (Chrome)

If You Don't Know Your Current Password

Step 1: Click the question mark icon at the end of the Password field on the login screen.

PayPal (Chrome)

Step 2: Enter the email address associated with your account, input the security code and click Continue.

PayPal (Chrome)

Step 3: Open your email account, click the password reset email from PayPal and follow the prompts to select a new password.

If You Can't Remember Your Email

If you don’t know which email address you used to sign up for PayPal, click the question mark icon at the end of the Email field on the PayPal home page and then select I Don’t Know What Email Address I Used. Enter three possible emails and PayPal will check to see if any of them is registered.

PayPal (Chrome)

Tip

If you know which email address you used but no longer have access to it, PayPal can send you a password reset code by phone. Click the question mark at the end of the Password field on the login screen, enter your email, click Continue and select By Phone.

Tip

Create a strong password a thief would by unlikely to guess. Never use personal information, including your name or the name of a family member or pet. Avoid using your birth date. Use a combination of upper and lowercase letters, numbers, and other characters.