How to Change a PayPal Password

The method for changing your PayPal password varies somewhat depending on whether you know your existing password. If you know your password, log in to your account and change it through the Profile screen. If you don’t know it or the email address associated with your account, use PayPal’s account reset tools.

If You Know Your Current Password

Step 1: Log in to your PayPal account using your current password and click the Profile icon to load your profile.

PayPal (Chrome)
The Profile icon is located in the top-right corner of the PayPal home page.
credit: Image courtesy of PayPal

Step 2: Click the Security tab.

PayPal (Chrome)
PayPal (Chrome)
credit: Image courtesy of PayPal

Step 3: Click the Edit link located next to the Password heading.

PayPal (Chrome)
You can also use this screen to change your security questions, PIN numbers and security key.
credit: Image courtesy of PayPal

Step 4: Enter your existing password, your new password twice, and then click the Change Password button to apply your changes.

PayPal (Chrome)
PayPal (Chrome)
credit: Image courtesy of PayPal

If You Don't Know Your Current Password

Step 1: Click the question mark icon at the end of the Password field on the login screen.

PayPal (Chrome)
The Password field is found in the top-right corner of the PayPal home page.
credit: Image courtesy of PayPal

Step 2: Enter the email address associated with your account, input the security code and click Continue.

PayPal (Chrome)
Click the "Refresh" or "Audio" button to refresh the code or have it spoken aloud, respectively.
credit: Image courtesy of PayPal

Step 3: Open your email account, click the password reset email from PayPal and follow the prompts to select a new password.

If You Can't Remember Your Email

If you don’t know which email address you used to sign up for PayPal, click the question mark icon at the end of the Email field on the PayPal home page and then select I Don’t Know What Email Address I Used. Enter three possible emails and PayPal will check to see if any of them is registered.

PayPal (Chrome)
Click the "Listen to the code" link if you can't decipher the security code.
credit: Image courtesy of PayPal