How to Deactivate a Virgin Mobile Account
Virgin Mobile is a mobile phone service provider that offers monthly services as opposed to the yearly contracts offered by other mobile phone service providers. A month-to-month mobile phone service is an option for people who do not use a mobile phone often or who do not want to be locked into a yearly contract. If you have a Virgin Mobile account, but you want to switch mobile phone service providers or no longer want a cell phone, you must deactivate your account by canceling it.
Navigate to the Virgin Mobile website to obtain the customer service contact information.
Contact Virgin Mobile customer service by phone at 888-322-1122. In order to deactivate and cancel your account, you must contact customer service by telephone.
Provide your account information and request that your account be canceled and deactivated. You will have to provide your name, address, mobile phone number and your "vKey" account password.
Tips & Warnings
- When you deactivate and cancel a Virgin Mobile account, you will not be reimbursed for any remaining minutes or text messages associated with your monthly plan.