How to Find a Deleted Email in Outlook

By Alyssa Guzman

Users sometimes accidentally delete their emails without realizing they may need to refer to it again at a later time. Outlook stores deleted emails, and users can usually find their deleted emails in the "Deleted Items" folder. Users using Outlook in conjunction with Microsoft Exchange can perform additional steps to get emails they may have permanently deleted.

Find Permanently Deleted Emails

Step 1

Launch Microsoft Office Outlook.

Step 2

Click "Go" in the top menu bar, and select "Folder List" from the list of options to display your "Folder List" in the Outlook navigation pane. Locate your "Folder List" on the left side of the Outlook navigation pane.

Step 3

Click "Deleted Items" next to the recycle bin icon, then click on "Tools" in the top menu bar, and select "Recover Deleted Items" from the list of options.

Step 4

Find deleted messages in the "Recover Deleted Items From - Deleted Items" window. Click on a deleted message, then click the "Recover Selected Items" icon to move the message to the "Deleted Items" folder. Click the red "x" to close the "Recover Deleted Items From - Deleted Items" window.

Step 5

Find the recovered deleted message in the "Deleted Items" list located to the right of the Outlook navigation pane.

Find a Deleted Email in the Deleted Items Folder

Step 1

Launch Microsoft Office Outlook.

Step 2

Click "Go" in the top menu bar, and select "Folder List" from the list of options to display your "Folder List" in the Outlook navigation pane. Locate your "Folder List" on the left side of the Outlook navigation pane.

Step 3

Click on "Deleted Items" next to the recycle bin icon. Find deleted messages in the "Deleted Items" list located to the right of the Outlook navigation pane.

Tips & Warnings

  • You can move deleted emails from the "Deleted Items" folder by dragging the email from the Deleted Items folder to the desired destination folder, such as your Inbox.
  • Only users with Microsoft Outlook Exchange mailbox account can find permanently deleted emails.