How to Find a Lost Cell Phone, Even When It Seems Hopeless

By Steve Gregory

Many companies that manufacture smartphones, such as Apple, also provide their customers with a service to locate devices that are lost. You need an account from the company and a Web browser to access the service. The service will locate the phone and display its location on a map via the browser. Additionally, most location services also include a feature to ring your phone or have it play a sound so that you can find it.

BlackBerry

Step 1

Open a Web browser and go to the BlackBerry Protect website (link in Resources).

Step 2

Enter your BlackBerry ID credentials in the appropriate fields and click "Sign In."

Step 3

Select "View Location" and the BlackBerry Protect service will display your BlackBerry phone on the map.

Step 4

Click "Play Sound" and click "Play Sound" again to play a sound from your BlackBerry phone.

Windows Phone

Step 1

Launch a Web browser and navigate to the Windows Phone website (link in Resources).

Step 2

Click "Find My Phone" from the My Phone drop-down menu.

Step 3

Enter your Microsoft account email address and password. Your phone's location is displayed on a map.

Step 4

Click "Ring" and follow the directions to ring your Windows phone.

IPhone

Step 1

Navigate to the iCloud website and sign in to the service with your Apple ID and password (link in Resources).

Step 2

Click the "Devices" button to display your list of Apple devices.

Step 3

Select your iPhone from the list and it will appear on the map.

Step 4

Click the "+" button on the Map Navigation Controls bar to zoom in to the location.

Step 5

Click "Play Sound" on the iPhone's Info window to play a sound from the device for approximately two minutes.

Tips & Warnings

  • You must activate the location service on most smartphones before you can use it to find your lost device.
  • Your smartphone must be powered on and connected to the appropriate network -- such as a cellular data network -- for the location service to find it.
  • Information in this article applies to Windows Phone 8, BlackBerry 10 and an iPhone running iOS 6. Instructions may vary slightly or significantly with other versions or products.