How to Fix a Broken Laptop Keyboard

By Dustin Thornton

When your laptop keyboard stops working, it is much more difficult to replace than a normal desktop keyboard. Instead of simply unplugging and replacing the keyboard you must partially disassemble the laptop to remove and replace the keyboard. Most owners prefer to have a computer technician fix a broken laptop keyboard. However, you could end up paying hundreds of dollars in repair fees. Instead, you can replace it yourself with a few tools and a replacement keyboard designed to fit your specific laptop.

Things You'll Need

  • Laptop screwdriver set
  • Replacement keyboard

Step 1

Unplug the power supply from the laptop, and shut the computer down. Turn the unit over, and locate the battery and battery removal switch. Press the switch, and remove the battery.

Step 2

Locate the keyboard screws on the bottom of the laptop. These screws are often in the center of the laptop, below the keyboard. Remove the screws with a small Phillips screwdriver. Note that not all laptops have screws securing the keyboard on the underside of the laptop.

Step 3

Turn the laptop back over, and open the display. Remove the keyboard bezel, located above the keyboard and below the display, by inserting a small flat utensil between the keyboard bezel and the laptop case. Work the utensil around the bezel until all clips release it from the case.

Step 4

Remove the keyboard screws with a Phillips screwdriver. The screws are located at the top of the keyboard under the keyboard bezel.

Step 5

Lift the keyboard from the top until you have access to the ribbon cable beneath it. Use a thin utensil to unhook the cable from the motherboard. Be extra cautious with the cable as the plastic connector can easily be broken.

Step 6

Remove the keyboard by lifting it up at the top. Pull it toward the display screen. Note there are tabs on the bottom of the laptop keyboard. Discard the old keyboard.

Step 7

Connect the ribbon cable from the new keyboard to the connector on the motherboard. Insert the tabs from the new keyboard into the appropriate grooves on the laptop case. Lay the keyboard flat.

Step 8

Secure the keyboard with the screws you removed earlier at the top. Replace the keyboard bezel by lining the tabs up with the appropriate slots and pressing down on it.

Step 9

Turn the laptop over. Insert the securing screws into the bottom of the laptop. Insert the battery, plug the unit in and turn it on. Open a document of any kind to test the new laptop keyboard to ensure you installed it correctly.

Tips & Warnings

  • If you don't know the replacement part number for a keyboard that fits your specific model of laptop, usually you can find this information on the underside of the removed keyboard.