How to Fix a DNS Error

By Deborah Cohn

DNS stands for domain name server (or system, or service). It is a web service that translates domain names, which are alphabetic into IP (Internet protocol) addresses, which are numeric. Domain names are preferred by users, but the Internet must read them as numerical values, so DNS translates the words into numbers. The DNS system is a network in and of itself. If one server can't translate a domain name, it contacts additional servers until the IP address is translated and relayed. There are many causes for DNS errors, but the end result is that web users can't retrieve/view the site they are attempting to access. There are several software solutions available for fixing DNS errors; one of the more popular versions is the PageFix 2.0 - DNS Error Fix software from FixIEOnline. This software is free to try and has a good rating from technology experts at CNET (see additional resources).

Things You'll Need

  • Computer
  • Internet access
  • Internet Explorer browser

Step 1

Head to the PageFix download site on CNET's website (see additional resources). This download site is guaranteed to be spyware free.

Step 2

Click on "Download Now." Save the file to an easily accessible place on your computer. Wait for the file to download.The software is free to try.

Step 3

Click on the saved file and install according to the guided instructions.

Step 4

Open the installed program; this will launch a small window with a single field and two buttons. The window requests that you type in the address of the website you are having trouble opening.

Step 5

Type in the URL. Click the "Fix It" button. This will launch the web browser and automatically run the program to fix the DNS error. If the DNS error is fixed successfully, the webpage will then load successfully.

Step 6

Once the fix has been made, you can go to the FixIEOnline website (see additional resources) to register the software for further use.