How to Fix a Laptop's Touchpad

Laptops use a built-in touch pad to translate the movement of the user's finger into screen navigation and interactive input. Touch pads are convenient when working in a small area or away from a desk. Users experiencing trouble when using the touch pad should first clean the surface with a soft cloth and a drop or two of an ammonia-based window cleaner.

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Touch pads make it easy to use a laptop away from your desk.

Enable Touch Pad

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Click “Start”, then right-click “Computer” or “My Computer” located on the right side of the window, and then “Manage." Enter administrator password if asked.

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Click “Device Manager”, and double-click “mice and other pointing devices."

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Right-click the touch pad and click "enable." Windows searches the computer and enables the touch pad. Close the screen.

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Restart the computer if prompted. If the touch pad still does not work, update the drivers (see reference 1).

Update Drivers

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Click “Start”, then right-click “Computer” or “My Computer” located on the right side of the window, and then “Manage.” Enter administrator password if asked.

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Click “Device Manager,” and double-click “mice and other pointing devices.”

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Right-click the touch pad and “Update Driver Software,” then “Search automatically for updated driver software.” Windows searches for and if available, loads the new drivers. Close the screen.

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Restart the computer if prompted. If the touch pad still does not work, uninstall the touch pad (see reference 1).

Uninstall/Reinstall the Touch Pad

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Click “Start”, then right-click “Computer” or “My Computer” located on the right side of the window, and then “Manage.” Enter administrator password if asked.

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Click “Device Manager” and double-click “mice and other pointing devices.”

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Right-click the touch pad and click “Uninstall”. Check the device tree to ensure the touch pad is gone.

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Right-click "Mice and other pointing devices" and then click "Scan for hardware changes." Windows searches the computer and re-installs the touch pad. Close-out the screen.