How to Fix Internet Explorer Crashing on Windows XP

By Joanne Mendes

There is a bug that causes Internet Explorer (IE) to crash repeatedly on Windows XP and Vista. This seems to happen only when viewing certain websites, and can be quite annoying. This bug is caused by a Microsoft security update, which creates a conflict with IE versions 6, 7 and 8. In order to permanently resolve this problem, you will need to uninstall this update from your computer.

Step 1

Click "Start" and open the Control Panel.

Step 2

Double-click "Add and Remove Programs." Check the box marked "Show Updates."

Step 3

Scroll through the XP security updates until you find update KB942615. Click on this update.

Step 4

Click "Yes" to uninstall the update.