How to Hard Reset a Phone

If your mobile phone starts to malfunction, you may decide to perform a hard reset to troubleshoot the problem. A hard reset restores the phone to the original factory settings. Essentially, the phone would be returned to the same state that it was in when you purchased it. This also means that your contacts, media and messages will be erased. Fortunately, most smartphones allow users to back up their data in the event that you need to reset your device.

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Perform a hard reset on your phone to restore it to the factory defaults.

Using the Reset Button

Step

Locate the “Reset” button on your phone. Do not worry if you cannot find one, some phones does not come equipped with one.

Step

Press the “End” button followed by pressing the “Reset” button at the same time.

Step

Select “Yes” when prompted with the question, “Do you want to erase all data?”

Phone Settings

Step

Navigate to the “Settings” menu. Select “System.” followed by “Clear Storage.”

Step

Enter your passcode, if prompted, or a default passcode, such as “1234.”

Step

Select “Yes” to proceed with resetting your device.