How to Remove Ask.com Toolbar

By Nick Peers

Discover how you can remove the Ask toolbar and related software from Firefox, Chrome and Internet Explorer and uninstall it from Windows.

The Ask.com -- formerly known as Ask Jeeves -- toolbar comes bundled with a wide variety of free software and is installed automatically if you forget to uncheck a small box in the software's setup wizard. In some cases, the toolbar may be installed without your knowledge or consent. To remove the Ask toolbar, remove it from Mozilla Firefox, Google Chrome and Internet Explorer, and then uninstall it from Windows.

Mozilla Firefox

Step 1

Open Firefox, click the Firefox menu button and select Add-ons to view all add-ons installed in Firefox.

Step 2

Clicking Remove to remove the Ask toolbar.

Locate the Ask Toolbar add-on and click the Remove button next to it. The toolbar is removed immediately from Firefox, but you must restart the browser for the changes to take effect. Click Restart Now to restart Firefox.

Tip

  • If you see a Search App by Ask add-on in the list, remove it as well.
  • You may need to change the home page and search engine back to default values.

Google Chrome

Step 1

Selecting Settings from the Chrome menu.

Launch Chrome, click the Chrome menu button and select Settings to open the Chrome Settings page. Select Extensions from the left pane to view all extensions installed in Chrome.

Step 2

Removing the Ask extensions from Chrome.

Locate the Ask Toolbar extension and click the trash can icon next to it to remove it from Chrome. Also click the trash can icon next to the Search App by Ask extension to delete it. Click Remove to confirm and remove the toolbar. Restart Google Chrome for the changes to take effect.

Tip

You may need to change the home page and search engine back to default values.

Internet Explorer

Step 1

Selecting Manage Add-ons from the menu.

Launch Internet Explorer, click the gear icon and select Manage Add-ons to open the Manage Add-ons window.

Step 2

Disabling the Ask add-ons in Internet Explorer.

Locate the Ask Toolbar add-ons in the Ask.com section -- one is the actual toolbar and the other is a browser helper object. Select one of the add-ons and click the Disable button to disable both of them. Restart Internet Explorer for the changes to take effect.

Tip

  • In many cases, you can't remove the Ask add-ons from Internet Exploreruntil you uninstall the Ask.com software from your computer. You can only disable it.
  • You may need to change the home page and search engine back to default values.

Uninstall From Windows

Step 1

Selecting Control Panel from the Power User menu.

Press Windows-X to display the Power User menu and select Control Panel to launch the utility.

Step 2

Sorting by publisher, selecting the Ask software and clicking Uninstall.

Click the Uninstall a Program link to see all programs installed on your computer and then click the Publisher column heading to sort the software by publisher.

Locate the Ask Toolbar, Ask Toolbar Updater and Search App by Ask programs and remove them by selecting each one and clicking the Uninstall button. Click Yes to confirm.

Tip

  • Close and then reopen all Web browsers to ensure the toolbar is removed completely.
  • Restart your computer to finish the uninstall process and erase all traces of the toolbar.
  • If the toolbar does not uninstall or you suspect it may still be present on your system, use an adware removal tool such as Ad-Aware, Malwarebytes or AVG Antivirus Free.