How to Reset a Comcast Remote

By Alfie Noakes

Digital Video Recorders (DVRs) offer exceptional ease of use and convenience for their owners. It may be rare but the Comcast DVR remote does occasionally malfunction and not work in the way it is supposed to. While you can order a replacement from the manufacturer, it is worth resetting the device first to see if this clears up the problem.

Factory Reset

Step 1

Hold down the the setup key until it blinks twice.

Step 2

Type in "981." If successful, the setup key will flash four times.

Step 3

The remote is now reset to factory settings, and all Comcast's custom protocols have been removed.

OPS Reset

Step 1

Hold down the the setup key until it blinks twice.

Step 2

Type in "980." If entered correctly, the setup key will blink four times in rapid succession.

Step 3

Check that the remote is now working. The OPS option resets the controller's programming, returning it to the state it was when you first took it out of the box.

Tips & Warnings

  • Check your batteries to ensure the device hasn't simply run out of power.
  • Be advised that using the factory reset wipes any custom protocol that Comcast installed on your remote, and it may no longer work properly. It is recommended that only the OPS reset be used.