Every so often, Time Warner will reset all of its cable boxes as a part of general maintenance. However, if your cable box begins to freeze or act erratically, you may need to reset the cable box when the problem occurs. Doing so yourself can save you the hassle of scheduling a cable technician.
Power off the cable box.
Detach the cable box's power supply from the wall's outlet.
Reattach the power supply to the wall after waiting 30 seconds. The cable box will automatically reset itself.