How to Reset the iTunes Store Cache

By Gabriele Sturmer

The iTunes Store lets you hear short clips of music and audio books and lets you view sample clips of the music videos and movies it offers. When you play a clip or browse items in the iTunes Store, iTunes saves the data in a cache file on your computer. If you stream a lot of clips, the cache file can become large. The cache file could also cause stability problems with iTunes if the cache becomes corrupted in some way. You can reset the iTunes Store cache in a few simple steps.

Step 1

Open iTunes, and then press the "Alt-X" keys to display the menu bar.

Step 2

Open the "Edit" menu, and then select "Preferences."

Step 3

Click the "Advanced" tab, and then click the "Reset Cache" button beside "Reset iTunes Store Cache" in the bottom half of the window.

Step 4

Click "OK" to close the window.

Tips & Warnings

  • Press the “Ctrl-R” keys to refresh the iTunes Store content if it is not automatically updating. This action forces the program to load the most current content.
  • Ensure that you have the latest version of iTunes by setting the program to automatically check for updates. Open the "Edit" menu, and then choose "Preferences." Click the "Advanced" tab, and then select the "Check for New Software Updates..." check box.
  • Information in this article applies to iTunes version Instructions may vary slightly or significantly with other versions of the program.