How to Restore a Disabled iPad

To prevent intruders from accessing your information without permission, iOS disables an iPad if a user fails to enter the correct passcode six or more times. If you've reached the maximum number of attempts, reset the device to delete the existing passcode and restore access to your tablet. You don't have to revert the iPad to its factory defaults -- you can restore from a backup instead.

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You can create a new passcode after you've restored your iPad.
credit: Sean Gallup/Getty Images News/Getty Images

Step

Download and install the latest version of iTunes. To check which version of the program is currently on your computer, select "Help" from the menu and then click "About iTunes."

Step

Press and hold the "Sleep/Wake" button until the message "Slide to Power Off" appears. Drag the slider to turn off the tablet.

Step

Press and hold the "Home" button while connecting the iPad to the computer. Release the button when you see the "Connect to iTunes" screen.

Step

Click "OK" when a message appears on your computer informing you that iTunes has detected a device in recovery mode.

Step

Select the tablet when it appears under Devices in the left pane and then click the "Back Up Now" button in the right pane to create a backup of your data and settings.

Step

Click "Restore Backup" and select from the drop-down menu the backup you just created.

Step

Click "Restore" again to recover the iPad from the backup. The device restarts when the process completes.