How to Restore a Disabled iPad

By Ruri Ranbe

To prevent intruders from accessing your information without permission, iOS disables an iPad if a user fails to enter the correct passcode six or more times. If you've reached the maximum number of attempts, reset the device to delete the existing passcode and restore access to your tablet. You don't have to revert the iPad to its factory defaults -- you can restore from a backup instead.

Step 1

Download and install the latest version of iTunes. To check which version of the program is currently on your computer, select "Help" from the menu and then click "About iTunes."

Step 2

Press and hold the "Sleep/Wake" button until the message "Slide to Power Off" appears. Drag the slider to turn off the tablet.

Step 3

Press and hold the "Home" button while connecting the iPad to the computer. Release the button when you see the "Connect to iTunes" screen.

Step 4

Click "OK" when a message appears on your computer informing you that iTunes has detected a device in recovery mode.

Step 5

Select the tablet when it appears under Devices in the left pane and then click the "Back Up Now" button in the right pane to create a backup of your data and settings.

Step 6

Click "Restore Backup" and select from the drop-down menu the backup you just created.

Step 7

Click "Restore" again to recover the iPad from the backup. The device restarts when the process completes.

Tips & Warnings

  • If you've previously synced your iPad with your computer, you don't need to put the device in recovery mode. Simply connect the tablet to your PC and skip to the backup process.