How to Retrieve a FiOS Voicemail

By Shelby Winchell

The Verizon FiOS voicemail system can hold up to 50 messages that can be as long as three minutes each. When you set up this service, you will have to come up with a passcode that is four to 10 digits in length. You'll need this passcode to access all voicemail messages so it should be an easy code for you to remember. Once your mailbox is set up, you'll access all messages through the main menu. Voicemail messages can be accessed either at home or from a phone away from home, like a cell or work phone.

Things You'll Need

  • FiOS passcode

Check Voicemails from Home

Step 1

Call the FiOS digital voice mail system by dialing 1-888-234-6786. This is a toll-free number.

Step 2

Enter your passcode and then press the pound (#) button.

Step 3

Press "1" when you get to the main menu to play your voicemail messages.

Check Voicemails Away from Home

Step 1

Call the FiOS digital voice mail system by dialing 1-888-234-6786. This is a toll-free number.

Step 2

Press the pound (#) key when the system answers.

Step 3

Enter your home phone number, area code first, and press the pound (#) button.

Step 4

Type your passcode and then press the pound (#) button.

Step 5

Press "1" when you get to the main menu to play your voicemail messages.

Tips & Warnings

  • Once you listen to your voicemail message, press "1" to replay the message,"2" to save the message or "3" to delete the message.