How to Retrieve a Lost Hotmail Password

How to Retrieve a Lost Hotmail Password. Many people have multiple email accounts with multiple passwords. Remembering all the passwords and matching them to the right accounts can overtax anyone's brain. Fortunately, there are ways to retrieve a lost password in Hotmail and other accounts.

Step

Click your email link in Hotmail. Click on the words "Forgot Password" found under the sign on link. On the next page, there are two ways to reset your lost password, "Verify Information and Reset Password Online" or "Send Reset Instructions to my Email Address".

Step

Answer the questions on the next page. This is the information you provided to Hotmail when you signed up for your account. Enter your country, state and zip code and the answer to your secret question.

Step

Choose a new password. Make sure this is something you can remember but is hard for someone else to guess.

Step

Ask Hotmail to send the password reset information to your email if you do not remember the answers to the secret question. An email will arrive at the alternate email address you provided during registration.

Step

Open the email and click on the link. Follow the instructions to change your password.

Step

Confirm your new Hotmail password by signing into your Hotmail account. Save your new password in a safe place.