How to Set Up Voicemail on a Cell Phone

By Diana V. Faustmann

If you have simply upgraded your cell phone but kept the same service provider, stop here: Your previous voicemail setup will carry over to your new wireless device. Otherwise, you'll have to establish a new voicemail account. Fortunately, this is easy to do.

Verizon Wireless

Step 1

Dial "*86" on your device, and then press "Send" on your cell phone. You may also call your wireless number from another phone and press "#" when you hear a greeting.

Step 2

Follow the prompts to personalize your password, greeting and mailbox options.

Step 3

Dial "*86" and then "Send" from your wireless phone, or call your wireless number from another phone to check your greeting and listen to your messages. Press "#" when you hear your greeting, then enter your password followed by the "#" sign.

AT&T

Step 1

Press and hold "1" on your cell phone.

Step 2

Follow the prompts to create a password and record a personal greeting.

Step 3

Dial "1" from your cell phone to check your greeting or listen to messages. If you call your wireless number from another phone, press "*" to interrupt your greeting and then enter your password.

Sprint

Step 1

Press the envelope button on your cell phone until a "Connecting (your phone number)" message appears on your device's screen. You may also press and hold "1" while your wireless device is in standby or phone mode.

Step 2

Follow the prompts to select a password and record a greeting. Activate one-touch access, if desired, to access your voicemail without a password from within the Sprint network.

Step 3

Press and hold the "Envelope" button or the "1" key to connect to your voicemail box, and the press "*" when you hear the greeting to listen to your messages. Alternately, press or tap the "Voicemail" icon on your cell phone keyboard or screen and then follow the prompts. Other variations apply to Sprint wireless devices; if you need more guidance on your specific device, consult your cell phone's manual or the Sprint website. In any event, you can access your voicemail from another phone by calling your number and pressing "*" when you hear your greeting.

Nextel

Step 1

Dial your 10-digit phone number on your cell phone or call your wireless number from another phone and press "*" when you hear a greeting. If prompted for a password to access your voicemail account for the first time, use the last seven digits of your phone number.

Step 2

Follow the prompts to reset your password and personalize a greeting.

Step 3

Dial your number from your wireless device or another phone to check your greeting and retrieve messages. Press "*" when you hear your greeting, then enter your password and follow the prompts.

T-Mobile

Step 1

Press and hold "1" or dial "123" on your wireless device to create a password. If prompted for a password to access your voicemail account for the first time, use the last four digits of your mobile number.

Step 2

Follow the prompts to reset your password and record your name and greeting.

Step 3

Dial "1" from your wireless phone to check your greeting and retrieve messages. Enter your password and follow the prompts to listen to messages.

Tips & Warnings

  • Make sure your cell phone is fully charged before using it to set up your voicemail.
  • Consider checking your voicemail through another phone. Carriers charge airtime when you use your cell phone to check your voicemail.
  • You also could set up a visual voicemail account as an extra service, subject to additional fees.
  • Voicemail may not be available in some areas for your carrier.
  • Your voicemail may be canceled if it is not activated within a set time.
  • Carriers are not liable for missed or lost voicemail messages, even if you have saved them.