How to Troubleshoot a Dell V305
From physical problems such as paper jams to software issues such as paused print jobs, there are any number of reasons why your Dell V305 printer may not be operating correctly. If your printer won't accept or finish print jobs, several troubleshooting options are available to locate and fix the problem. Troubleshooting the issue requires using features both on the printer itself and through your computer's operating system.
Open the Windows 7 "Start" menu and click the "Devices and Printers" button. Click the Dell V305 icon and select the "See What's Printing" option. Right-click the document waiting to be printed and choose "Resume." If the "Resume" option is not present and the option instead reads "Pause," do not select any of the options -- just close the window.
Unplug the USB cable and power cable attached to the back side of the printer. Grab the bottom edge of the lid at the front side of the printer. Lift the lid so the interior area of the printer is visible.
Look to see if any sheets of paper are jammed inside the V305. Hold the edge of the jammed sheet and firmly pull it toward you until it comes out of the printer. Repeat the process with any additional jammed paper.
Locate the ink cartridge carrier inside the printer. Press down the plastic lever above the first ink cartridge and repeat the process with the second cartridge. Pull both cartridges out, and then set them back into the carrier. Ensure each cartridge snaps firmly into place, with the gold-colored strip on the cartridge facing down and away from you.
Set the plastic levers above the cartridges back into place. Close the printer's lid and plug the USB and power cable back into the ports on the back of the V305.
Locate the right arrow key on the panel at the right side of the printer. Tap the key until the printer's display reads "Maintenance." Press the "Select" button. Use the right arrow key to scroll to the "Align Cartridges" entry. Tap "Select" again to perform an alignment and print off an alignment test page.
Open your computer's "Start" menu and click "Restart." Wait for the operating system to finish restarting and attempt to print your document or image again.
Tips & Warnings
- If your printed pages appear faded or have missing segments, your ink cartridges may be nearing empty and require replacement. To check your printer's ink levels, navigate to the "Maintenance" screen on the printer's display and tap "Select." Scroll to "Ink Levels" and press the "Select" button.
- If you use Windows Vista, the process for resuming a print job is slightly different. Navigate to the "Start" menu and click "Control Panel." Click the "Printer" link listed underneath the "Hardware and Sound" heading. Double-click "Dell V305" and right-click the name of the print job. Click "Resume."
- While the V305 printer includes multiple memory card slots, it is only capable of reading from one memory card at a time. If the printer stopped responding after inserting a second memory card, pull the card out of the card slot.