High speed Internet connections have become the norm in many offices and homes. The routers that form a crucial part of this connection are subject to the problems experienced by any other piece of equipment. Several options exist to troubleshoot a Linksys router and help you enjoy the internet with fewer interruptions. If your Internet Service Provider sent the router as part of your service package, then be sure to contact them for technical support instead of Linksys.
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Call your ISP to verify that the problem is not a known connection problem other customers are currently experiencing. Some ISPs include automated messages with current outages being experienced by customers.
Turn off any connected computers and unplug the modem and router. Wait two minutes before plugging in the modem and router. Continue troubleshooting if the Internet is still down.
Push the button in the center of the Linksys console to reset the unit to default options. Wireless routers may require additional configuration after resetting, consult your ISP or manual for instructions.
Wait for the router to finish resetting. The router is faulty if the Internet is still down. Contact your ISP for replacement if the device is part of your service package. Otherwise contact Linksys support if the router is still under warranty.