How to Troubleshoot a Linksys Router

By Techwalla Contributor

Troubleshooting a Linksys router is an annoying process that many owners of Linksys wireless routers will have to go through at some point. If you've noticed that your internet connection cuts out frequently in the 3-4 months after installing it, chances are you've got router issues. Unfortunately there is no permanent fix for Linksys router problems, other than replacing the unit. However, the suggestions below should help you enjoy the internet with fewer interruptions.

Step 1

Verify that the problem is with your wireless router, and not the ISP. You can hook up you computer directly to the modem to check. If the internet works, it's your router that's on the fritz.

Step 2

To get the internet functioning again, turn off the computer(s) and unplug the modem and router. Wait ten minutes. After ten minutes, plug in the modem and router and fire up the computer. Push the button in the center of the Linksys console (the reset button) 99% of the time this will bring everything back to normal. If it doesn't try it once more before calling Linksys tech support.

Step 3

If the internet cuts out everyday, but you can still get it back using the method in step 2, call tech support for your Linksys wireless router. They will walk you through the process of changing your administrator settings via the Linksys url (this is the ip address of the router) Don't change the settings on your own if you don't know what you are doing.

Step 4

Another source of Linksys troubleshooting tips can be found on the community forums of the Linksys By Cisco website. Thousands of Linksys users like you can share their problems and solutions for common wireless router glitches.

Step 5

One thing that may reduce the frequency of outages is to plug your linksys wireless router into a surge protector. Linksys devices are sensitive to power surges and your device may malfunction more in bad weather.