How to Unlock a Comcast Cable Box

To control which cable content is readily accessible to your home, use your Comcast box’s parental control locks to block certain content. The parental control can be used to restrict content based on rating, lock out entire channels or block and even hide specific show titles. When the locks are in place, only persons who know the pin number for the Comcast box are able to access blocked programming. If you find these locks to be cumbersome, you can remove them, either permanently or temporarily. You can even erase the PIN number.

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Permanently Remove All Parental Locks

Step

Press “Menu” on the Comcast remote.

Step

Use the arrow buttons on the remote to navigate to the lock icon. Press “OK / Select.”

Step

Enter the four-digit PIN number used for this Comcast box to open its Parental Controls menu. Use the arrow buttons on the remote to highlight the “Master Locks” option. Press “OK / Select.”

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Highlight the “Remove All Locks” box. Press the right arrow button to open the "Remove All Locks" submenu. Select “Remove All Locks.” Press “OK / Select.”

Step

Press “Exit” to exit the menu screen.

Temporarily Remove All Parental Locks

Step

Press “Menu” on the Comcast remote.

Step

Use the arrow buttons on the remote to navigate to the lock icon. Press “OK / Select.”

Step

Enter the four-digit pin number used for this Comcast box to open its Parental Controls menu. Use the arrow buttons on the remote to highlight the “Master Locks” option. Press “OK / Select.”

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Highlight the “Bypass Locks” box. Press the right arrow button to open the "Bypass Locks" submenu. Select “Bypass All Locks.” Press “OK / Select.”

Step

Press “Exit” to exit the menu screen.

Permanently Clear PIN Number

Step

Press “Menu” on the Comcast remote.

Step

Use the arrow buttons on the remote to navigate to the lock icon. Press “OK / Select.”

Step

Enter the four-digit pin number used for this Comcast box to open its Parental Controls menu. Use the arrow buttons on the remote to highlight the “PINs Setup” option. Press “OK / Select.”

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Highlight the “To clear, enter current Lock’s PIN” box. Enter the box’s current four-digit PIN number.

Step

Press “Exit” to exit the menu screen.