How to Unlock a Disabled iTouch

By Matt McGew

The iPod Touch is a type of iPod that features a touch screen and can function as both a portable media player and as a pocket computer. It is possible to password protect your iPod Touch so that you will have to enter a password every time you want to unlock the iPod Touch screen. If you repeatedly enter the incorrect passcode, your iPod Touch will become disabled. To unlock a disabled iPod Touch, you need to sync your iPod Touch device with iTunes on your computer.

Things You'll Need

  • iPod Touch
  • iPod Touch data cable
  • Computer with iTunes

Step 1

Attach the iPod Touch data cable to the bottom of your iPod Touch device and attach the other end of the data cable to an available USB port on your computer.

Step 2

Open iTunes on your computer and then select your iPod Touch device from the list of available devices on the left side of the iTouch window.

Step 3

Click the "Restore" button. If you have previously backed up your iPod Touch, you can choose to restore the device to the last back up or any saved backup. If you have never backed up your iPod Touch, this process will restore your iPod Touch's factory settings.

Step 4

Wait while iTunes syncs with your iPod Touch and restores the device. iTunes will prompt you when this process is complete.

Tips & Warnings

  • Do not attempt to use your iPod Touch or your iTunes program during the restore process.
  • Restoring your iPod Touch to its factory settings will delete all files, information and settings from your device.