How to Unlock a Toshiba Laptop Computer

By Contributing Writer

At some point, you'll encounter a password issue on your Toshiba laptop computer for several possible reasons. For instance, you may have decided to go back to the old laptop, and it's been a while since you last logged into it. Forgetting a password is also common if you tend to create different codes for various uses: email, network administrator user information and bank account details, for instance. Should you need to unlock a Toshiba laptop computer that runs on Windows XP, here is what you can do.

Things You'll Need

  • Another computer with CD writer
  • Blank CD
  • Windows bootable CD

Step 1

Use a Windows installation CD to reset your password for your Toshiba laptop computer. This is the same one that you got when you purchased the computer. Boot the laptop using the CD in the same way that you would go through a re-installation for your operating system. Simply insert the CD into the CD-ROM drive and wait for the computer to read it. From there, you will get a prompt that says "press any key to boot from CD," so you just need to follow as instructed.

Step 2

Repair Windows. Once the CD starts up, you will get to a screen that will ask you whether you want to "Install Windows" or "Repair Windows." Press "R" to repair. The computer will then reboot itself after copying files from the CD into the Toshiba laptop's hard drive.

Step 3

Get into the control panel. After the computer boots up, you will encounter a screen that will say "Installing devices." To open the command prompt, press the keys "Shift + F10." On the command prompt, type in "nusrmgr.cpl."

Step 4

Change your password. Getting into the control panel will allow you to change your password using the administrator's control panel utilities. Just go through the process of designating a new password to unlock your Toshiba laptop and then exit the command prompt.

Step 5

Restart the laptop and try logging back in using the new password.

Step 6

Log on without the Windows XP installer. If you don't have a Windows bootable CD, use another computer with internet access so you can create an emergency recovery disk (ERD) that will allow you to unlock a Toshiba laptop. Browse through the internet and search for ERD software.

Step 7

Burn the ERD program into the blank CD and use it to reboot the Toshiba laptop that you want to unlock. The computer will automatically detect the program, so it will take you to a series of prompts where you can change your password.

Tips & Warnings

  • If you still cannot unlock a Toshiba laptop, the best course of action is to get the computer sent back to the manufacturer, especially if it's still under warranty. Toshiba will probably reformat your whole system after recovering your files in the hard drive.
  • These instructions will only work for Windows XP.