How to Use the HP Recovery Manager

By Christian Petersen

The HP Recovery Manager is a support utility that comes pre-installed on all Hewlett Packard PCs with Windows 7. This useful application manages the system recovery process, guiding you through the steps as it first prepares your system for, and then executes, a system recovery. HP Recovery Manager is a utility of last resort; you should only use it if you have already exhausted your options with other utilities like Microsoft System Restore and have still not been able to fix the problem.

Step 1

Shut down all applications. If you plan to use a destructive recovery, you must back up all data files to some external data storage, such as CDs, flash memory, external USB hard drives or other media.

Step 2

Click "Start" on the taskbar. On the Start menu, click "All Programs." Find and click "Recovery Manager" and then "Recovery Manager" again. If prompted to continue, allow it.

Step 3

Select the "System Recovery" option and click "Next." Your computer will shut down and restart. When the restart is finished, instead of your log-in screen or desktop, you will see the HP Recovery Manager screen.

Step 4

Select the "System Recovery" option and click "Next." You will be prompted to back up files. This is highly recommended. To do so, select the "Back Up Files" option and click "Next." Follow the on-screen instructions to back up data. To skip the back-up process, click "Next" without selecting the "Back Up Files" option. The system will then begin the recovery, which may take several hours.

Tips & Warnings

  • Recovery is a drastic measure that serves to wipe your hard drive and use a second drive or partitioned area of a single drive to reinstall and reconfigure all the software on your PC to its factory-shipped condition. You will lose all the software you installed since the purchase. If you have programs that require activation keys, you will need them to reinstall the software after recovery. If you do not have the keys, you will either need to purchase new keys or new copies of the software.