MS Outlook Won't Display Pictures

By Alyssa Guzman

Blocking automatic picture downloads is a security feature Microsoft Outlook turns on by default. When this feature is active, Outlook replaces pictures embedded in messages with red "x" placeholders. You can turn off picture blocking message by message, by picture in the message, by sender, or allow automatic picture downloads for all e-mails with embedded pictures. Turning off the blocking feature allows you to view pictures in messages.

Allow Automatic Picture Download by E-mail

Step 1

Open Microsoft Outlook.

Step 2

Locate and double-click the message you wish to view in your "Inbox" messages list.

Step 3

Click the "InfoBar" above the "From" line that says "Click here to download pictures. To help protect your privacy, Outlook prevented an automatic download of some pictures in this message" to download and view all pictures in the message. Alternatively, you can right-click each blocked picture to download and view pictures one at a time.

Allow Automatic Picture Downloads for All Inbound E-mails

Step 1

Open Microsoft Office Outlook.

Step 2

Click "Tools" in the top menu bar, then click "Options."

Step 3

Click the Security tab. Click the "Change Automatic Download Settings" button under "Download Pictures."

Step 4

Click to deselect the "Don't download pictures or other content automatically in HTML e-mail" check box. Click the button "OK" to close the "Automatic Picture Download Settings" window.

Step 5

Click the "OK" button to close the "Options" window.

Allow Automatic Picture Downloads by Sender

Step 1

Open Microsoft Outlook.

Step 2

Locate and double-click the message with pictures you wish to view in your "Inbox" messages list.

Step 3

Right-click one of the blocked pictures in the message body. Select "Add Sender to Safe Senders List" to enable automatic picture downloads for all messages from that sender. Or, select "Add the Domain @to Safe Senders List" to enable automatic picture downloads for all messages from all users with the same domain name as the sender.

Tips & Warnings

  • Only allow automatic picture downloads for e-mails from trusted sources.
  • If you receive a lot of spam or junk e-mail, you should authorize downloads by sender, picture or message only.
  • Outlook can no longer block potentially offensive pictures when you allow automatic picture downloads for all inbound e-mail.
  • You increase your risk exposure to malicious code that can damage data on your computer when you enable automatic picture downloads for all inbound e-mail.
  • You may experience slower Internet connectivity by enabling automatic picture downloads for all inbound e-mail.