My Internet Explorer is Not Working with Windows Vista

By Greg Lindberg

When the Windows Vista operating system is installed on your computer you will also have the Internet Explorer Web browser installed for visiting websites on the Internet. If you encounter technical difficulties when using Internet Explorer, such as not being able to open Internet Explorer or the Web browser causing your computer to crash, you can manually troubleshoot and correct the problem by disabling add-ons and resetting the Internet Explorer settings if necessary.

Things You'll Need

  • Internet Explorer
  • Windows Vista

Disable Add-Ons

Step 1

Click on the “Start” button from the Windows Vista desktop and then click on the “All Programs” option.

Step 2

Click on the “Accessories” option and then click on the “System Tools” option.

Step 3

Click on the “Internet Explorer (No Add-ons)” option and all add-ons will be disabled. Close out of the dialog box.

Step 4

Open the Internet Explorer Web browser and check to make sure it works properly with add-ons disabled.

Reset Internet Explorer Settings

Step 1

Open the Internet Explorer Web browser on your computer and then click on the “Tools” option from the top toolbar menu.

Step 2

Click on the “Internet Options” button and then the Internet Options dialog box will appear on the screen.

Step 3

Click on the “Advanced” tab and then click on the “Reset” option. The Reset Internet Explorer Settings will then appear.

Step 4

Click “Reset” button again and then close out of Internet Explorer. Open Internet Explorer again and the Web browser should work properly.

Tips & Warnings

  • If IE opens briefly, then closes, you may be low on RAM. Restart your computer to clear your memory, then immediately open IE before starting any other programs.