My iPad Won't Come On

If your iPad refuses to turn on, the software on your device may have crashed, causing a temporary failure. Your iPad may also be out of battery power. Supply battery power to your device and perform a reset to get the software back up and running so you can turn your iPad back on.

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Plug your iPad into an electrical outlet using the supplied power cable.

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Press and hold the “Sleep/Wake” button, located on the top-right panel of the device, and the “Home” button, located on the bottom-center of the device's front panel.

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Hold the two buttons simultaneously for 10 seconds until the “Apple” logo appears on the screen.

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Release the buttons. If your iPad still doesn’t turn on after resetting the device, you may have hardware failure. Contact Apple Product & Technical Support at 1-800-APL-CARE (1-800-275-2273) or visit a local retail Apple Store for proper diagnosis and repair.