You've probably noticed that it's been near impossible to land a delivery time with Amazon Fresh during the current stay-at-home orders. To say it's been frustrating is a huge understatement, but Amazon is working to make delivery times more available.
The company announced a new feature that will give Amazon Fresh and Whole Foods delivery customers the ability to hold a virtual place in line.
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"To help, in the coming weeks, we will launch a new feature that will allow customers to secure time to shop," Amazon wrote in a blog post. "This feature will give delivery customers a virtual 'place in line' and will allow us to distribute the delivery windows on a first come, first served basis. Simultaneously, we will continue to add capacity as swiftly as possible."
New Amazon Fresh and Whole Foods Market delivery and pickup customers are being asked to sign up for an invitation to use the online system, and they'll be put on a waitlist before they can shop. Each week, people from the waitlist will be invited to shop.
These steps aren't going to solve the problem of there just being too high of a demand for groceries right now, and Amazon acknowledges that landing a delivery time will still be challenging, but it'll at least bring some order to an otherwise chaotic situation.