How to Cancel a Brazzers Account

If you don't cancel your service, it will continue to bill you.
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Brazzers is an adult website that requires a subscription to access premium content. The subscription service is recurring, but canceling is simple and requires only a minute or two. You must remember the login information for the account to complete the process, however. A failure to cancel the service results in a continuation of recurring charges.

Truebill Subscription Platform

Brazzers runs on the Truebill platform under the subscription service known as Probiller. Probiller manages monthly subscription service platforms and handles the payment transactions. While canceling the service is usually completed through the Brazzers website, Truebill and the Probiller software is the transaction platform.

When canceling doesn't work properly through the Brazzers website, contact Truebill directly. The company website has a form page you fill out to cancel any Probiller account. You need the email address that matches the account to complete this form.

In addition to the email address, you also need the corresponding name, phone number, billing address, specific credit card number, and the date and amount of the last charge. Lastly, you must enter a reason for the cancellation to complete the required information. An optional section for notes is also available if you have any compliments, complaints or relevant information to include.

Cancel Brazzers

Canceling directly on the Brazzers website is the first course of action to eliminate the monthly billing. To begin, access the main website and click the Members Login option in the top right corner of the screen. Next, access the Billing option under your account settings. This redirects to your account settings on the support website while bringing up the options for canceling the account.

The cancellation options include a form to fill out or a live chat. The form is similar to the one used through Truebill and requires the same information. After completing the form, click Cancel My Subscription to send the information and stop the service.

After completing this process, you still have access to premium content through the last payment cycle. After this cycle ends, your account no longer has access unless you start a new subscription.

Brazzers Support Website

The Brazzers support-specific website is the best method to cancel an account. The website offers live chat, toll-free phone numbers, Skype calls, and access to your back-end account. It is a robust customer support system where you can change credit cards, adjust account and subscription settings, and cancel your account if desired. Use this support website when canceling through the main site is not working properly or if you prefer a chat or phone system to confirm the cancellation.

Click Start Chat to cancel through the messaging system. You need the login information and personal details to verify your identity. Once verified, the chat agent helps you cancel or make adjustments to the account. Using the toll-free phone number requires the same login and personal information to verify your identity and cancel the account. The other option is to manage the account through the login portal.

The support website is available in multiple languages, and toll-free phone numbers are offered for multiple countries. Using the system is intuitive, and it's more robust than many subscription-based services. This makes canceling simple through any one of the available options. If the cancellation fails, contact Truebill directly to finalize the cancellation and leave feedback.

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