How to Configure Norton 360 & VPN

By Jackson Lewis

Norton 360 is a comprehensive computer security solution software package produced by Symantec. Besides providing antivirus and anti-spyware protection, Norton 360 also provides an embedded computer firewall to help further protect your computer against computer hackers. A common problem that arises, however, is that Norton 360's firewall can inadvertently block virtual private network (VPN) connectivity if you do not configure the firewall to permit the VPN.

Step 1

Open Norton 360 by double-clicking the program icon on your computer's desktop or by selecting the Norton icon from the Windows task tray.

Step 2

Update Norton 360 by selecting the "Run Live Update" menu option. Older versions of Norton 360 would inadvertently block all VPN traffic, independent of firewall rules.

Step 3

Select the "Task and Settings" menu button and choose the "Advanced Settings" option.

Step 4

Choose the "Firewall Protection Settings" option, select the "Add" menu button and choose the "VPN" application from the file chooser.

Step 5

Select the "Permit" menu button and choose incoming and outgoing traffic followed by the "Next" button.

Step 6

Choose the "Any Computer" menu button followed by the "Next" option.

Step 7

Select the option to apply to "All Ports" and "All Types of Communication" followed by the "Next" menu button.

Step 8

Enter a text description for the firewall rule and click the "Next," "Finish" and "Close" menu buttons to complete configuring Norton 360 for a VPN connection.