How to Fix Computer Mouse Cursor Problems

By Nina Nixon

Delayed reactions or no response when keys are pressed and lack of scrolling maneuverability are problems commonly associated with a defective mouse device. In some cases, the mouse cursor may even disappear and then reappear. Any one of these navigational issues, if left unaddressed, will lead to a reduction in productivity. Troubleshooting is simplified by using the Device Manager utility, because it is directed by the symptoms manifested.

Things You'll Need

  • Windows operating system

Step 1

Click "Start" and then "Run." Alternatively, if your mouse is a universal serial bus (USB) plug-and-play device, skip this step and go directly to Step 7.

Step 2

Type "sysdm.cpl" (without the quotation marks) and then click "OK."

Step 3

Select the "Hardware" tab and click "Device Manager."

Step 4

Click the expansion node for "Mice and other pointing devices."

Step 5

Right-click on the active mouse and then click "Properties."

Step 6

Go to the "General" tab and click "Troubleshoot." Follow the recommended suggestions to solve the issue. If the problem is not solved and your mouse is a USB plug-and-play device, proceed to Step 7.

Step 7

Install the Microsoft Fix-it USB Troubleshooting Tool (see Resources section). Then follow the prompts to repair the mouse.

Tips & Warnings

  • You may have to rollback or uninstall the mouse driver if the cursor problem persists. Before doing this, check the manufacture's website for updates and news relating to the device.