How to Fix Windows Movie Maker When It Freezes

By Techwalla Contributor

Windows Movie Maker is a video editing software tool developed by Microsoft and installed by default on Windows XP computers. As with any software program, you may experience glitches from time to time. One glitch reported by some users is occasional freezing of the program. Although frustrating, a simple tip may resolve the issue.

Things You'll Need

  • Windows XP
  • Windows Movie Maker 2.1

Step 1

Launch Windows Movie Maker.

Step 2

Click "Tools" on the toolbar at the top of the application window. A drop-down menu appears.

Step 3

Click "Options." A new window opens. Click on the "Compatibility" tab. Several video filters may be listed here. These filters are associated with other software programs that may be conflicting with Movie Maker.

Step 4

Deselect all filters that end with an ".ax" extension. When you mouse over each filter, you'll be able to identify which filters end in .ax.

Step 5

Click "Close." If any conflicts existed between Movie Maker and the filters you disabled, this should resolve the problem. Windows Movie Maker should now run without freezing up.

Tips & Warnings

  • Disabling the filters in Movie Maker should not affect other video programs on your computer.
  • If necessary, you can restore your filter settings by repeating Steps 1 through 3 and clicking "Restore All Defaults."