How to Forward Calls With a Comcast Phone

By Tara Kimball

Forwarding phone calls isn't novel, it's a fact of life. Everyone needs to know how to forward calls, especially when you are expecting an important phone call and you are not going to be at home. If you don't want to miss that call, you can forward your home phone calls to any other number, including your cell phone. With Comcast service, you can forward phone calls in as little as two minutes, using your home phone receiver. Using the feature for forwarding calls will help ensure that you don't miss an important call even when life gets in the way.

Things You'll Need

  • Touch-tone phone
  • Comcast phone service
  • Second phone number to direct call forwarding

Call Forwarding with Confirmation Call

Step 1

Lift the receiver on your phone and listen for the dial tone. Dial #72 and listen for the dial tone to return.

Step 2

Dial the number you where you're forwarding calls. If you typically have to dial a 1 and the area code to reach the number, do so here as well.

Step 3

Wait for the confirmation call to ring through to the number you are forwarding calls. When the call is answered, your forwarding feature is activated. If there is no answer, you can repeat the process within two minutes to activate the forward.

Step 4

Listen for a confirmation tone. When the tone is sounded, the forward is active.

Call Forwarding Without Confirmation Call

Step 1

Lift the receiver on your phone and listen for the dial tone.

Step 2

Dial *72 followed by the number you want to forward calls to. If you typically have to dial a 1 and the area code to reach the number, do so here as well.

Step 3

Listen for a confirmation tone. When the tone is sounded, the forward is active.

Tips & Warnings

  • Make sure your phone plan has a plan for forwarding calls, otherwise you may end up with extra charges.

References & Resources