How to Open Email Attachments on an iPhone

By Whitney Kisling

Make your life easier by learning how to open email attachments on your iPhone and troubleshoot issues with files that won't open.

Things You'll Need

  • iPhone

The Mail app on the iPhone makes it easy to open and view almost any type of attachment. With just a few taps, you can see photos, presentations, Word documents, and more.

Step 1

When you're viewing your inbox, you can easily identify which emails have attachments by the paperclip icon on the left. Tap on the email and scroll to the bottom. The attachment appears at the end.

Step 2

Tap the box that appears at the end of the email to view or download the attachment.

Although some attachments automatically begin downloading or appear without any action on your part, most appear as a white box at the end of the email. These boxes display with the file extension or a prompt that asks you to "Tap to Download."

If the attachment starts downloading automatically, you can tap it once it's finished to view it in a new screen within the Mail app. Otherwise, tap the attachment once and wait for the gray wheel to indicate downloading is complete.

Within the new screen on the Mail app, zoom in and out as you would a photo in your photo library.

Step 3

Select from the pop-up menu which relevant app to use to open the attachment.

There are two main methods to open an attachment with a relevant app.

  • From the preview in the Mail app, tap the icon at the top right. A pop-up box displays listing recommended apps. For example, open a PDF in iBooks or a presentation in Keynote. You also have the option to copy or print the attachment.

  • From the email, touch and hold the downloaded attachment to bypass the new screen within the Mail app. A pop-up menu displays relevant  apps with which you can open the attachment.

Tip

Some attachments cannot be opened without the appropriate app. Further, to edit an attachment, such as a Keynote presentation, download the Keynote or relevant app before you attempt to open the attachment.

To download the appropriate app, go to the App store, select it, and return to the Mail app to open your email attachment.

Most file formats are compatible with the iPhone. Some of the most common extensions are JPG, DOCX, PDF, PPT, and TXT.

Any file types that aren't supported alert you with an error message.

Tip

If you know you're trying to open a supported file type and the attachment is failing to open, your network signal may not be strong enough. If the signal is strong enough, the file may be corrupt. Ask the sender to check the file and resend it.