How to Reset Voicemail

Often times we forget our passwords to access voicemails from cell phones. It is not the end of the world. You can actually reset your voicemail and can regain access. You can reset your password from your cell phone and for some carriers, you can also do it online. The sequence of keys varies by region for each carrier.

Young Woman Dialing Mobile Phone
credit: Ryan McVay/Photodisc/Getty Images

AT&T Users

Step

Call 611 or 800-331-0500.

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Enter your cell phone number starting with the area code.

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Press "3" to "get help with voicemail."

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Press "3" to reset your voicemail password.

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Enter your billing zip code.

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You will receive a text message from AT&T with the new password.

Verizon Wireless Users

Step

Call *611 or call (800) 922-0204.

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Press "2" to reset your voicemail password.

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Press "1" when prompted for the Password Reset menu.

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Enter your five digit billing zip code.

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Follow the prompts for security verification to reset your password.

T-Mobile Users

Step

Enter "#793#" or "#796#" on your T-Mobile cellphone

Step

Press "SEND."

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Wait. You will receive a confirmation message within seconds. This will reset your password to the last 4 digits of your cell phone number.

Sprint Users

Step

Press "1" and "SEND" on your Sprint phone. This will call your voicemail. Press "2" to access your settings.

Step

Press "*" to access the Main menu.

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Press "3" to access your personal options.

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Press "4" to change your password.