Types of ICT Communication

ICT is the acronym for Information Communications Technology. ICT Communication focuses on the storage, retrieval, manipulation, transmission or receipt of digital data. ICT devices are ever-evolving and individuals, businesses and organizations actively look for ways to use the different types of ICT to access, receive and send information.

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Electronic Mail

Electronic mail, or email, can be used to transmit and receive digital information. Email is the most common form of electronic communication. Emails are ideal because attachments such as files and pictures can be sent along with the email. In order to use this type of ICT Communication, you must have an email account. There are many email providers that allow individuals to create an account at no charge. Businesses and organizations usually have an inside provider they use to setup email accounts for their employees, clients and other personnel.


Facsimile -- fax for short -- was more common before electronic mail came along. Faxes are still viable for many information transactions and at times, are often the preferred method of communication for businesses and organizations. A fax is sent over a telephone network. Information that is sent over a telephone network travels through the phone line and is picked up by the receiving fax machine. Fax machines can also be digital, meaning the transmission may be sent over a wireless connection and picked up by the recipient's fax machine.

Video Conferencing

Video conferencing is ideal for business communication when different persons may need to be reached across the country or across different time zones. Video conferencing uses a camera, microphone monitor, loudspeakers and an Internet connection. This equipment allows you to see, listen and speak with one another; you can also communicate without leaving home offices.

Telephone Conferencing

Telephone conferencing allows you to plug one party into another party. Organizations and businesses utilize telephone conferences when they have audio portions for participants to listen to. Phone conferences function as listen-only sessions or allow listeners to participate. Participants are connected into a telephone conference by being phoned; they also have the option of calling into the conference with a code or special number to bridge the call. At times, telephone and video conferencing may be combined when cameras and microphones are not available.

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