How Do I Ping an Email Address?

Techwalla may earn compensation through affiliate links in this story. Learn more about our affiliate and product review process here.
Image Credit: shironosov/iStock/Getty Images

The Command Prompt console in Windows 7, 8 and 8.1 lets you check the validity of an email address by pinging it. Once you get the list of MX (Mail Exchange) records for the domain of an email address, you can connect to the domain's mail server and communicate with the email address for verification. You must, however, turn on the Telnet remote access protocol before you can start the process.


Step 1

Press Windows-R to open the Run box, type optionalfeatures, and then press Enter to open the Windows Features panel. Check the box next to Telnet Client, and then click OK to turn on Telnet. Restart your computer to finalize the changes.

Video of the Day

Step 2

Press Windows-X, and then select Command Prompt to open the Command Prompt console in Windows 8/8.1. On Windows 7, click the Start button, type Command Prompt, and then press Enter.


Step 3

Type nslookup –type=mx into the Command Prompt console, replacing with the domain of the email address that you need to ping. Press Enter to load the list of MX records for the domains, which you can find next to Mail Exchanger. For example, MX records read as for Gmail, for and, or for


Step 4

Use the Telnet protocol to connect to the domain's mail server. For example, when connecting to Gmail, enter Telnet 25, where you can swap with any of the other Gmail MX records. Press Enter to connect.


Step 5

Type HELO, and then press Enter to communicate with domain's mail server. Next, type mail, replacing with your email address. Press Enter, and then type rcpt, replacing with the email address that you need to ping.


Step 6

Press Enter to ping. If the email address exists, you receive an "OK" message. If the email address isn't valid, you get a "Does Not Exist" or "Disabled" message.



references & resources

Report an Issue

screenshot of the current page

Screenshot loading...