How to Fix the Trackpad on a BlackBerry Curve

The trackpad on your BlackBerry Curve acts like a miniature optical mouse. Occasionally, you may find a gentle dry dusting around it improves performance. If you have left your Curve in direct sunlight for too long, you may find that it does not work like it did when it was new. Knowing basic troubleshooting methods to fix your trackpad can help keep the phone in your pocket and out of the repair shop.

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When the trackpad on your BlackBerry Curve freezes, there are steps you can take to fix it yourself.

Trackpad

Step

Go to options and click on "View Options." Scroll to "Screen/Keyboard" and "Trackpad."

Step

Highlight and click on "Horizontal Sensitivity" to increase or decrease the trackpad's sensitivity. Do the same with "Vertical Sensitivity."

Step

Click on "Menu" and then "Save."

Soft or Hard Reboot

Step

Press "Alt" plus "Cap" plus "Backspace" or "Alt" plus "Cap" plus "Delete" at the same time on your keypad. The specific combination of keys depends on your Curve model. Wait for your phone to finish its soft reboot. If the trackpad still doesn't work after a soft reboot, try a hard reboot.

Step

Remove the battery cover on the back and remove the battery. Wait for at least 15 seconds and replace the battery and cover. Your phone should now begin the reboot process.

Step

Test the responsiveness of your Curve's trackpad.

Reload Software

Step

Connect your Curve to your computer and open the BlackBerry Desktop Manager. Click "Device" and select "Update My Device." On the dialog box that appears, click on "View Other versions." Select the upgrade option and then click on "Install Upgrade." You may have to enter your phone's password to start the installation.

Step

Check which applications you want to load. Click "Settings and check "Delete All Application Data" and "Erase All Currently Installed Applications." Uncheck the "Back Up Device Data Automatically During Installation" button. Click "OK," "Next" and "Finish."

Step

Close the software and return to the BlackBerry Desktop Manager.