My Streaming Videos Won't Load

Streaming technology allows you to watch videos and listen to music through a high-speed online Internet connection. If streaming video does not load on your browser, you may need to configure the Flash video settings for your computer. Also, if you use Internet Explorer as your browser, sometimes third-party viewers will cause issues viewing online videos until you set your default viewer as Windows Media Player.

File Transfer
A digital streaming concept.
credit: Kheng ho Toh/Hemera/Getty Images

Configure Flash Settings

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Right-click the streaming video in your browser.

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Click “Settings” from the menu.

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Navigate to the “Display” tab, which is the first tab in the Flash player settings.

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Remove the check from the box next to “Enable Hardware Acceleration,” then click the “Close” button.

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Refresh the website to load the streaming video.

Set Windows Media Player as Default

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Close down the Internet browser.

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Click the “Start” button and choose “Default Programs” from the start menu.

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Click “Set program access and computer defaults” from the menu.

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Place a mark next to the “Custom” option, then click “OK.”

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Click “Set your default programs” from the menu.

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Click “Windows Media Player” from the list of software.

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Click “Set this program as default,” then press “OK.”

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Open the Internet browser and return to the website to load the streaming video.