How to Fix CyberLink PowerDirector

By Mike Benson

While CyberLink PowerDirector is typically a stable application to use for editing video, some situations can cause a program failure. You may be able to fix PowerDirector by resetting the RichVideo and application settings. However, each PowerDirector component has its own separate resource files that load and unload from memory when called to do so. During this process, certain situations may cause these files to become corrupted, necessitating a full reinstall of the program.

Repair RichVideo Installation

Step 1

Press the “Windows” and “R” keys on your keyboard simultaneously.

Step 2

Type “C:\Program Files\CyberLink\Shared Files” in the "Open" field of the Run dialogue box and press “Enter.”

Step 3

Right-click “RichVideoUninstall” and click “Run as Administrator.” Click “Yes” on the UAC dialog. The screen will flash briefly as RichVideo is removed.

Step 4

Right-click “RichVideoInstall” and click “Run as Administrator.” Click “Yes” on the UAC dialog. The screen will flash briefly as RichVideo is reinstalled.

Step 5

Close the "Shared Files" folder and try to use PowerDirector.

Reset All Settings

Step 1

Press the “Windows” and “R” keys simultaneously.

Step 2

Type “C:\Program Files\CyberLink\PowerDirector\Setup” in the "Open" field of the Run box and press “Enter.” A folder containing multiple registry files opens.

Step 3

Double-click each individual registry file. After you double-click a file, click the “Yes” button on the UAC dialog and then click “Yes” on the confirmation dialog. Click the “OK” button in the “…successfully added…” window.

Step 4

Close the "Setup" folder and try to use CyberLink PowerDirector.

Back Up PowerDirector Projects Folder

Step 1

Click “Start” and then click “Documents.”

Step 2

Open the “CyberLink” folder. Right-click the “PowerDirector” folder and click “Copy.”

Step 3

Click the “Back” button at the top to go back to the Documents directory. Right-click and click “Paste.”

Reinstall PowerDirector

Step 1

Press the “Windows” and “R” keys simultaneously.

Step 2

Type “Appwiz.cpl” in the Run dialogue box and press “Enter.”

Step 3

Locate “CyberLink PowerDirector” in the alphabetically sorted programs list, then right-click and select “Uninstall.” Click “OK” to confirm.

Step 4

Press the “Windows” and “R” keys simultaneously. In the "Open" field of the Run box, type “C:\Program Files\CyberLink” and press “Enter.”

Step 5

Right-click the “PowerDirector” folder if it still exists and click “Delete.” This will remove any leftover files in the program directory.

Step 6

Restart your computer and install CyberLink PowerDirector.

Restore Projects Backup

Step 1

Click “Start” and then click “Documents.”

Step 2

Open the “CyberLink” folder. Right-click in the folder and click “Paste.”

Step 3

Click “Yes” when asked if you want to overwrite the files.