How to Improve Signal Strength for Verizon Customers

Verizon Wireless customers use their cell phones for everything from chatting with friends to participating in important business discussions. If you need to use your phone often, a poor-quality wireless signal is unacceptable. A bad signal causes you to miss parts of your conversations, and in some cases, calls might even drop completely. You can improve your phone's reception by using one of several signal-boosting tips and techniques.

Verizon Wireless offers several ways to boost your signal.
Image Credit: Kevork Djansezian/Getty Images News/Getty Images

Step 1

Go outside or stand near a window. The walls and ceilings of buildings often block wireless signals, resulting in poor reception. You may also get a bad signal when driving between buildings or through a valley.

Step 2

Move away from sources of wireless interference, such as microwaves, cordless phones, baby monitors and wireless routers. The signal these devices emit can interfere with the signal your phone needs to receive for good reception.

Step 3

Power cycle your phone if reception doesn't improve after moving away from potential obstructions. To power cycle, take out your phone's battery while the device is still on. Replace the battery after three seconds or more, then turn your phone on.

Step 4

Check your area's wireless coverage with the Verizon Wireless coverage map (see Resources). Using this tool, you can see the coverage for your state, city or neighborhood. White areas on the map have no Verizon Wireless coverage. If you don't get coverage where you live, consider switching to another service provider.

Step 5

Perform a Preferred Roaming List (PRL) update on your phone. Turn on your phone and enter "*228," then press "Send." Press "2" when prompted to perform the update. This update boosts your phone's roaming capability, so it stays on the Verizon Wireless network as often as possible.

Step 6

Purchase and install a Network Extender from Verizon Wireless. This device, when placed near a window, functions as a miniature cellphone tower in your home. The device uses GPS signals to boost your phone's reception. To use the device, stand within 10 feet of it and wait for the connection light to turn blue. Once you're connected, stay within 40 feet of the device to maintain a good signal.


You can typically make a call even with poor signal strength, but your phone will need almost full signal strength to receive a call.

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