How to Remove the Trojan.Generic Virus

Trojan.Generic is a malicious program. It is particularly dangerous because it has the ability to steal the information stored on your computer and communicate it to a remote hacker. This means that anything on your computer, such as online banking passwords, credit card numbers and personal email messages, may be viewed by a remote hacker. In addition, Trojan.Generic slows your computer and decreases your available memory. But you can manually remove the trojan's components using utilities in the Windows Vista or Windows 7 operating systems.

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Trojan.Generic puts your personal information at risk.

End Processes

Step

Press "Ctrl," "Alt" plus "Delete" or "Ctrl," "Shift" plus "Escape" to open the Task Manager.

Step

Click the "Processes" tab and then the "Show Processes From All Users" button.

Step

End the following processes (listed under "Image Name"). To end a process, right-click the process and select "End Process."

Step

qjopkrqr.exe qxinghqj.exe qhgzkhsb.exe vixkdwru.exe hmdqjiha.exe ozgjilsp.exe afsfyryv.exe lmtqbybg.exe fofibgdq.exe irsrmxkp.exe hslsvstu.exe revkxadi.exe mharsxyt.exe xybetila.exe cpmhqrsz.exe lgfcbuxg.exe ruxqnafi.exe tifsvyju.exe mcntqkdn.exe hkxqdwbq.exe Cwie.exe pojsjato.exe uhyfmlep.exe

Step

Close the Task Manager.

Delete Registry Editor

Step

Click "Start," type "Regedit" into the Start Search box and press "Enter." The Registry Editor opens.

Step

Delete the following registry values from the left pane of the Registry Editor. To remove a registry value, right-click the registry value and then select "Delete." If you are having trouble locating a particular registry value, click "Edit" and "Find" and type the registry value into the box. Then click "Find Next."

Step

{9B5D62CC-A31F-41E6-AB67-9D51D48B5C07} Windows\CurrentVersion\Explorer\Browser Helper Objects {FF35337D-A428-4003-A964-D4E1A31DB902} {A98D0065-7326-41B5-B8D9-C5B692CDB82F} {B1FFEAF8-F7C8-445D-98FE-9AD04897C6AE} {63AB48C9-01A8-495C-8194-A715DB8A37A2} {a1e653d7-374b-4f3c-aa1d-fd259c751c11}

Step

Close the Registry Editor.

Unregister DLLs

Step

Click "Start," type "Cmd" into the Start Search box and press "Enter." The Command Prompt opens.

Step

Type the following commands into the Command Prompt. Press "Enter" after each command.

Step

regsvr32 /u iifdCrSI.dll regsvr32 /u chvwbfqc.dll regsvr32 /u ormwpxlm.dll regsvr32 /u ssqRLCTM.dll regsvr32 /u dvquerch.dll regsvr32 /u clrldfqv.dll regsvr32 /u mmvnuepo.dll regsvr32 /u fcccdaxv.dll regsvr32 /u iifgEvTj.dll regsvr32 /u ifgEvTj.dll regsvr32 /u wvUmkICr.dll regsvr32 /u ddcYRJBs.dll

Step

Close the Command Prompt.

Delete Files

Step

Click "Start" and click the "Search" box.

Step

Search for and delete each of the following files. To delete a file, right-click the file and select "Delete."

Step

qjopkrqr.exe qxinghqj.exe qhgzkhsb.exe vixkdwru.exe hmdqjiha.exe ozgjilsp.exe afsfyryv.exe lmtqbybg.exe fofibgdq.exe irsrmxkp.exe hslsvstu.exe revkxadi.exe mharsxyt.exe xybetila.exe cpmhqrsz.exe lgfcbuxg.exe ruxqnafi.exe tifsvyju.exe mcntqkdn.exe hkxqdwbq.exe Cwie.exe pojsjato.exe uhyfmlep.exe

Step

Restart your computer.