The versatility of the HP Officejet all-in-one copier, fax machine and printer can save your business time and money. You can perform multiple tasks without buying any additional equipment. Occasionally, your Officejet may encounter a printing problem that requires you to reset its memory. HP provides three different memory reset options, so you can control the amount of information that is erased.
Turn the printer's power off and unplug it from the wall. Press the "#" and "9" buttons and hold both of them down at the same time.
Plug the power cord back into the wall while continuing to hold the "#" and "9" buttons. Hold the two buttons for another five seconds after plugging it into the outlet.
Press the power button on the Officejet and wait for it to turn on. When it finishes powering up, the memory will be reset.
You can also perform a partial reset or semi-full reset, instead of fully resetting your Officejet's memory.
A partial reset only refreshes the printer and clears out unused items in the memory. To perform a partial reset, hold down the "3" button instead of the "9."
Holding down the "6" button will trigger a semi-full reset, which also deletes all of your custom settings.
Proceed carefully when performing a full reset of your printer. Unrecoverable errors may occur if the process is interrupted.