How to Reset the Direct TV Password

DirecTV subscribers can block programming in their homes with parental control settings. Users first have to create a password to activate the feature. To change or manually reset a password to its default setting you must know the current password. The process is different if you don't know the password.

Resetting Without the Password

Step

Call DirecTV customer support. You'll find the contact number on your DirecTV bill, or on the DirecTV “Contact Us” web page (see Resources).

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Tell the DirecTV customer service representative that you forgot the password you created for your DirecTV receiver.

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Request to have the password reset to its default setting. By default, the DirecTV receiver has no password. The representative should be able to remotely reset the receiver’s password after verifying your identity.

Manually Reset to Default

Step

Turn on your TV and DirecTV receiver.

Step

Point the DirecTV remote control at the receiver and push the “Menu” button. The main menu display should appear on the left side of the screen.

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Use the down arrow button to highlight “Parental, Favs & Setups.” Push the “Select” button to go into the “Parental, Favs & Setups” menu.

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Select “Parental Controls," "Edit Settings,” then “Unlock Now.”

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Use the number pad on the remote control to enter the receiver’s current parental control password to set the receiver to its default setting.

Change the Password

Step

Turn on the TV and DirecTV receiver.

Step

Point the DirecTV remote control at the receiver and push the “Menu” button. The main menu display should appear on the left side of the screen.

Step

Use the down arrow button to highlight “Parental, Favs & Setups.” Push the “Select” button to go into the “Parental, Favs & Setups” menu.

Step

Select “Parental Controls,” “Edit Settings,” then “Passcode.”

Step

Use the number pad on the DirecTV remote control to enter the receiver’s current parental control password. Enter the new password you would like to use.