How to Troubleshoot a Microsoft 2000 Wireless Keyboard

By Andrew McClain

Generally, the Microsoft 2000 wireless keyboard is very dependable. However, it may not work properly at times. Many things can cause this. To determine (and resolve) this problem, you should follow certain troubleshooting steps quickly. This will hopefully help you solve your problem so you don't needlessly spend money on a new keyboard.

Reset the Connection

Step 1

Press the button on the receiver. The Microsoft 2000 wireless keyboard connects to the computer via a receiver that plugs into a USB port on the PC. The receiver sends and receives the signals to and from the keyboard. Once you press the button, the light on the receiver should blink.

Step 2

Flip the keyboard over and locate the Connect Channel button (usually near the battery compartment). Press the button.

Step 3

See if the light on the receiver is a constant green. If not, repeat the steps.

Change USB Ports

Step 1

Locate the USB cable from the receiver.

Step 2

Trace the cable to its USB port.

Step 3

Unplug the cable from the USB port.

Step 4

Plug the cable into a different port.

Step 5

Check to see if the Microsoft 2000 wireless keyboard works.

Check the Batteries

Step 1

Flip the keyboard over.

Step 2

Open the battery compartment.

Step 3

Remove the batteries.

Step 4

Replace the old batteries with new batteries.

Step 5

Close the compartment.

Step 6

Check to see if the Microsoft 2000 wireless keyboard works.

Signal Noise

Step 1

Inspect the area around the computer. Look for fans, radios, fluorescent lights or other electronic devices that send or receive signals.

Step 2

Remove any devices that could cause interference with the Microsoft 2000 wireless keyboard.

Step 3

Check to see if the Microsoft 2000 wireless keyboard works.

Software Installation

Step 1

Download the current version of the Microsoft 2000 wireless keyboard software (see Resource). Sometimes the software that runs the keyboard becomes corrupt. Replacing the software with a fresh installation can resolve the problem.

Step 2

Follow the steps to install the driver software.

Step 3

Restart the computer (if necessary).

Step 4

Check to see if the Microsoft 2000 wireless keyboard works.

Use a Different Computer

Step 1

Unplug the receiver from the PC.

Step 2

Locate a different compatible computer.

Step 3

Install the necessary driver software (see Resource).

Step 4

Plug the receiver into the new computer.

Step 5

Check to see if the Microsoft 2000 wireless keyboard works. If it does work, then there is a problem with your computer system. If it does not work, then your keyboard may be defective.