How to Troubleshoot a Microsoft 2000 Wireless Keyboard

Generally, the Microsoft 2000 wireless keyboard is very dependable. However, it may not work properly at times. Many things can cause this. To determine (and resolve) this problem, you should follow certain troubleshooting steps quickly. This will hopefully help you solve your problem so you don't needlessly spend money on a new keyboard.

...
Even though they're pretty dependable, sometimes you need to follow some basic steps to get a Microsoft 2000 wireless keyboard working again.

Reset the Connection

Step

Press the button on the receiver. The Microsoft 2000 wireless keyboard connects to the computer via a receiver that plugs into a USB port on the PC. The receiver sends and receives the signals to and from the keyboard. Once you press the button, the light on the receiver should blink.

Step

Flip the keyboard over and locate the Connect Channel button (usually near the battery compartment). Press the button.

Step

See if the light on the receiver is a constant green. If not, repeat the steps.

Change USB Ports

Step

Locate the USB cable from the receiver.

Step

Trace the cable to its USB port.

Step

Unplug the cable from the USB port.

Step

Plug the cable into a different port.

Step

Check to see if the Microsoft 2000 wireless keyboard works.

Check the Batteries

Step

Flip the keyboard over.

Step

Open the battery compartment.

Step

Remove the batteries.

Step

Replace the old batteries with new batteries.

Step

Close the compartment.

Step

Check to see if the Microsoft 2000 wireless keyboard works.

Signal Noise

Step

Inspect the area around the computer. Look for fans, radios, fluorescent lights or other electronic devices that send or receive signals.

Step

Remove any devices that could cause interference with the Microsoft 2000 wireless keyboard.

Step

Check to see if the Microsoft 2000 wireless keyboard works.

Software Installation

Step

Download the current version of the Microsoft 2000 wireless keyboard software (see Resource). Sometimes the software that runs the keyboard becomes corrupt. Replacing the software with a fresh installation can resolve the problem.

Step

Follow the steps to install the driver software.

Step

Restart the computer (if necessary).

Step

Check to see if the Microsoft 2000 wireless keyboard works.

Use a Different Computer

Step

Unplug the receiver from the PC.

Step

Locate a different compatible computer.

Step

Install the necessary driver software (see Resource).

Step

Plug the receiver into the new computer.

Step

Check to see if the Microsoft 2000 wireless keyboard works. If it does work, then there is a problem with your computer system. If it does not work, then your keyboard may be defective.