How to Add a Site Exception to Norton Internet Security

Norton Internet Security’s Smart Firewall and Norton Family features both have an option to add an exception when needed. The Norton Family website -- which you can access through the Norton Family section of the program -- helps you to manage your family’s safety on the Internet. Norton Family automatically prevents access to any website that belongs to a blocked category, such as “Violence.” However, you can allow access to a specific website even if it belongs to a blocked category by adding it to the Allowed list. In addition, you can also add an exception for an application that needs to access the Internet or a specific website to function -- such as VoIP application -- through the program’s Smart Firewall.

Family using their laptop in the kitchen
Norton Internet Security's features protects your family from online threats.
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Adding a Program Exception to the Firewall

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Open Norton Internet Security, then click the "Settings" tab to open the Settings window.

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Click the "Network" tab, select “Smart Firewall," and then select "Program Rules."

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Click the “Add” button, then navigate to the program that you want to add as an exception.

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Select the program to open the Security Alert window. Click the "Options" drop-down box, select "Allow Always (Recommended)," and then click "OK."

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Click the "Apply" button, then click "OK" to allow the exception through the firewall.

Add an Exception to Norton Family

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Launch Norton Internet Security, then click the "Settings" tab.

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Click the "General" tab, then select "Other Settings" in the window's left pane.

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Click "Norton Family" to go to the Norton Family website. Click "Sign In," then enter your Norton account credentials.

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Select the account that you want to edit, then select the "Web" option.

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Click "Specific Websites to Allow," then enter the website's full URL in the Enter a Website field.

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Click the "Add to List" button to add the website, then click the "Save" button.