How to Allow a Desktop Remote on Norton Internet Security

Techwalla may earn compensation through affiliate links in this story. Learn more about our affiliate and product review process here.

Remote Desktop connections occur over port 3389 in Windows by default. Norton Internet Security, unless properly configured, may not allow connections through this port. You can change the settings in Norton Internet Security to allow connections through port 3389 by creating a new firewall rule in the software.

Advertisement

Step 1

Open Norton Internet Security, click "Norton Internet Security" in the main page and then click the "Settings" button.

Video of the Day

Step 2

Click on the "Personal Firewall" option, click "Configure" and then click on the "Personal Firewall" option.

Advertisement

Step 3

Select the "Advanced Settings" option, click the "Configure" button, click the "Add" button and then select the rule to allow a program through a port.

Step 4

Click "Next," select "Internet" as the type of connection, click "Next" again, select "TCP" as the protocol and then type "3389" as the port.

Advertisement

Advertisement

Step 5

Select the "Next" button twice, type in a name for the rule (such as "Remote Desktop"), then click "Next" and "Finish."

Video of the Day

Advertisement

Advertisement

references