How to Change the Time on an Avaya Phone System

Modern phone systems, including models built by Avaya, include a digital clock that serves several purposes. The current time typically appears on the phone display, so that users can check it at a glance. Some phones also use the time to mark when a call is missed or a voicemail is received. After a power outage or a change, such as Daylight Saving Time, you can manually update the time using the menu system of your Avaya phone.

The Avaya electronics company manufactures a variety of different office phone systems.
Image Credit: tetmc/iStock/Getty Images

Avaya/Lucent Partner ACS Phone System

Step 1

Select either extension 10 or 11. The phone will not accept your commands if you choose a different extension.

Step 2

Press the "Feature" button, and then enter "00" on the number pad.

Step 3

Push the left intercom button twice. Press the "#" key, and then enter "103."

Step 4

Type the correct time on the number pad, using the 24-hour format. For example, type "2031" if the current time is 8:31 in the evening.

Step 5

Enter "#" and then "101" to change the date. Type the date using a MM/DD/YY format, such as "111314" for November 13, 2014. If you only need to change the time, skip this step.

Step 6

Press the "Feature" button, and enter "00." The phone saves the new date and time.

Avaya/Lucent Partner Phone System

Step 1

Select extension 10. The Avaya phone will not accept programming unless you choose this extension.

Step 2

Press the "Feature" button, and enter "00."

Step 3

Push the left intercom button twice. Type the "#" key, and then enter "103."

Step 4

Enter the correct time in the 24-hour format. For instance, type "0915" if it is 9:15 AM, or "2115" if it is 9:15 PM.

Step 5

Press "Feature" and then "00" to save the time.

Avaya Merlin Magix Phone System

Step 1

Press the "Menu" button on the System Programming Console. Choose "System Program."

Step 2

Select "Start," then "System" and then press "Time."

Step 3

Enter the time in the 24-hour format. For example, type "2341" if it is 11:41 PM.

Step 4

Press "Enter," and then "Exit" and "Home." The phone system saves the new time.

Tip

There are many different varieties of Avaya phone systems. If your phone is not listed here, check the extensive guide located in the Resources.

Warning

These instructions apply to the specific model of Avaya system listed. The steps may vary slightly or significantly with other brands or models of phones.

references & resources