How to Change the Time on an Avaya Phone System

By Benjamin Aries

Modern phone systems, including models built by Avaya, include a digital clock that serves several purposes. The current time typically appears on the phone display, so that users can check it at a glance. Some phones also use the time to mark when a call is missed or a voicemail is received. After a power outage or a change, such as Daylight Saving Time, you can manually update the time using the menu system of your Avaya phone.

Avaya/Lucent Partner ACS Phone System

Step 1

Select either extension 10 or 11. The phone will not accept your commands if you choose a different extension.

Step 2

Press the "Feature" button, and then enter "00" on the number pad.

Step 3

Push the left intercom button twice. Press the "#" key, and then enter "103."

Step 4

Type the correct time on the number pad, using the 24-hour format. For example, type "2031" if the current time is 8:31 in the evening.

Step 5

Enter "#" and then "101" to change the date. Type the date using a MM/DD/YY format, such as "111314" for November 13, 2014. If you only need to change the time, skip this step.

Step 6

Press the "Feature" button, and enter "00." The phone saves the new date and time.

Avaya/Lucent Partner Phone System

Step 1

Select extension 10. The Avaya phone will not accept programming unless you choose this extension.

Step 2

Press the "Feature" button, and enter "00."

Step 3

Push the left intercom button twice. Type the "#" key, and then enter "103."

Step 4

Enter the correct time in the 24-hour format. For instance, type "0915" if it is 9:15 AM, or "2115" if it is 9:15 PM.

Step 5

Press "Feature" and then "00" to save the time.

Avaya Merlin Magix Phone System

Step 1

Press the "Menu" button on the System Programming Console. Choose "System Program."

Step 2

Select "Start," then "System" and then press "Time."

Step 3

Enter the time in the 24-hour format. For example, type "2341" if it is 11:41 PM.

Step 4

Press "Enter," and then "Exit" and "Home." The phone system saves the new time.

Tips & Warnings

  • There are many different varieties of Avaya phone systems. If your phone is not listed here, check the extensive guide located in the Resources.
  • These instructions apply to the specific model of Avaya system listed. The steps may vary slightly or significantly with other brands or models of phones.